Out-of-Sequence Arrival Notifications

Due to the nature and unpredictability of routes, your drivers may sometimes change the route or order of stops. To more accurately manage how drivers arrive at stops when doing a route out of order, the Samsara Driver App provides out-of-sequence notifications. The notifications provide drivers the ability to manually specify their intent to arrive at a stop, thereby enabling them to account for edge cases where automated tracking falls short.

The Samsara Driver App displays pop up notifications if a driver arrives at a route stop out-of-order. After receiving the popup, the driver has one minute to confirm or decline arrival. If the driver confirms arrival, the Samsara Driver App prompts the driver to enter a comment explaining the route change. Samsara logs this comment, and a record of the arrival in the audit log of the route stop detail page.

Effect on Driver Behavior

The following images show the driver experience when the driver clocks in for a new shift.

Driver Confirms Arrival

After a driver confirms the route change, they can select the reason and add any relevant comments or supporting documentation.

Driver Declines Arrival

If a driver declines a detected route stop, Samsara does not mark the stop as arrived.