A device can be suspended for a variety of reasons. To resolve the suspension, follow the steps below. To troubleshoot suspended Vehicle Gateways, see Troubleshoot Suspended VG.
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In case the suspension is related to a hardware issue first try to deactivate and reactive the device.
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If the device cannot be activated or remains in a suspended state, reboot the device by unplugging it and plugging it back in.
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If the device remains suspended, verify your billing information is up-to-date.
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