Install a Vehicle Gateway

Samsara Vehicle Gateways (VGs) provide cloud connectivity for real-time and historical tracking of sensor data (for specifications, see VG Data Sheet (VG34/VG54) and VG Data Sheet (VG55)). All Vehicle Gateway Models come with the device, corresponding cable for your diagnostic port, and mounting accessories.

After you activate your VG in the Samsara dashboard, you can install the VG on your asset. Watch the VG Installation Video for your VG model or use the following instructions.

To install a VG:

1. Unbox the VG.

2. Ensure you have all the correct hardware and installation guides for your scenario:

   • Accessories: Reference Vehicle Gateway Hardware Accessories to confirm you have the appropriate hardware for your configuration.

   • Install Guide: Locate the installation guide for your VG model and cable type.

3. To streamline gateway onboarding, see Streamline Hardware Installation with the Samsara Fleet App.

4. Select an appropriate location to install the VG, following the specific requirements outlined in the installation guide for your model and installation type.

   Tip

   Secure the VG tightly to the vehicle. A loose VG may cause inconsistent detection of Harsh Events. If possible, avoid surrounding the VG with metal parts as this could interfere with wireless or GPS connectivity.

5. Connect one end of the provided cable to the diagnostic port in the vehicle, typically located below the steering column, and the other end to the VG.

   Tip

   Avoid wrapping the power and device cables around the gateway. Avoid tight bends in the cables.

6. Observe the light on the gateway connection port of the gateway.

   Initialization can take up to three minutes. During initialization, the light is orange. After initialization is complete and the gateway is connected to the Samsara Cloud, the light turns green.

   Note

   If the light flashes orange, the gateway is attempting to establish a WiFi or cellular connection to the Samsara dashboard. If it does not connect (turn green) after three minutes:

   1. Verify that the gateway has a clear view of the sky and is not obstructed (for example, not in a garage).

   2. Perform a hard reboot: Unplug the gateway for 15 minutes, then plug it back in and take the vehicle on a short trip.

   3. Contact Support if a location does not report.

7. Next, set up the gateway in the Samsara dashboard. Reference the following topics to configure your gateway:

   • Name a Gateway

   • Vehicle Gateway (VG) Device Settings

   • Pair a Gateway With an Asset.

8. To manage your VG for a configuration change, refer to the following topics:

   • Replace a Vehicle Gateway (VG) with the Same Model

   • Move a Vehicle Gateway from One Vehicle to Another

   • Delete a Vehicle

   • Deactivate a Vehicle Gateway (VG)

Video Resources

VG55-NA

VG55-EU

VG54-NA and VG54-NAH

VG34